TaskRabbit Review – Millennial Money

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Thinking about adding a side hustle but not sure where to start? If you’re looking for a flexible option that can suit any lifestyle, check out our TaskRabbit review. 

No matter what your experience level is, you should be able to find work as a TaskRabbit Tasker. From hanging pictures and running errands to helping someone move or fixing a leaky sink, there are plenty of opportunities to offer up your handyman skills and make some money. 

In this post, I’ll cover the ins and outs of TaskRabbit from the perspective of the Taskers. Keep reading to learn how much you can make with TaskRabbit and how that stacks up against other side gig opportunities.

Bottom Line

TaskRabbit is a San Francisco-based freelance labor marketplace that connects busy people with its network of independent contractors, which it calls Taskers.

Pros

  • 50+ job categories
  • Set your own schedule and rate
  • Solid mobile app
  • Taskers earn their entire rate, plus tips

Cons

  • $25 registration fee
  • Only available in select markets
  • No sign-up bonus

or, skip straight to the section on how to sign up with TaskRabbit

What is TaskRabbit?

TaskRabbit is a San Francisco-based freelance labor marketplace that connects busy people with its network of independent contractors, which it calls Taskers. Founded in 2008 by Leah Busque, TaskRabbit has since become a leader in peer-to-peer services. 

Currently, TaskRabbit operates in metropolitan areas in 35 states and parts of Canada and Western Europe. There are more than 140,000 Taskers already part of the service, and each of them earns an average of $35 per hour in the United States. 

To give you a better idea of what you can expect working as a Tasker, let’s take a look at an overview of how TaskRabbit works.

How TaskRabbit Works

The general premise of how TaskRabbit works is pretty simple: Someone needs something done and they hire a Tasker to do it. 

If you’re interested in giving this a try, you can sign up as a Tasker at taskrabbit.com. From there, you’ll have to download the mobile app to complete your registration. 

Once you pick the services that you want to offer, you can build your profile, which customers will use to determine if you’re the right person for the job.

After you’ve completed the work, you’ll send your customer an invoice, and you’ll be paid by TaskRabbit via direct deposit. Finally, your customer will leave a review, and you can move on to your next job.

TaskRabbit Features

Here are the important features of TaskRabbit.

Available in 35 States

You can sign up for TaskRabbit if you’re available to work in one of the 35 states and 45 metropolitan areas that it operates in. Of course, the service is available in big markets like New York City and Los Angeles. But it’s also available in smaller cities like Wichita and Fresno.

To see if TaskRabbit is in your area, check out the full list. 

Mobile App

TaskRabbit has two separate mobile apps: one for customers and one for Taskers. 

The Tasker app allows you to browse and accept jobs, track your payouts, and set your schedule.

The TaskRabbit app is available on both iOS and Android. It currently has a 4-star (out of 5) rating in the Google Play Store and 4.2 stars (out of 5) in the App Store. 

50+ Task Categories

TaskRabbit jobs range from basic tasks like grocery shopping and deliveries to more involved ones like home repairs and plumbing. 

You’ll need to provide certifications to qualify for certain tasks. Typically, the more that’s required, the more you can charge for a service.

Here are some of the most popular jobs that Taskers complete:

  • IKEA furniture assembly
  • Yard work
  • Moving help
  • TV mounting
  • Home repairs
  • Grocery shopping and delivery
  • House cleaning

To find all of the available opportunities in your area, check this out. 

Set Your Own Schedule

As a Tasker, you can choose to work whichever hours are most convenient. 

Obviously, the more time you leave open, the more jobs you’ll likely get. Either way, you can easily schedule off days for yourself. 

TaskRabbit also lets you draw up your own service area, so you can control how far you’re willing to go for a job. 

If you’re interested in working for TaskRabbit, you can offer your services for specific blocks of time within each day. Want to be available all day long? Go for it. Only have a few hours in the morning to work? Block the rest of the day off. It’s that easy.

You’ll also have the option to opt-in or out of same-day task requests. These last-minute gigs are great if you have a full day free. But you’ll want to make sure that you opt-out if you typically need time to prepare for a gig. 

Set Your Own Hourly Rate

When you become a Tasker, you’ll set your own rate for each of the services you provide. After you sign up, TaskRabbit tells you what the average going rate in your area for each category is, so you’ll have some idea of where to start. 

Plus, you can always adjust your rates. When you’re just starting out, you’ll likely need to keep prices down to attract customers. But as you build up your rating, you should be able to charge more.

To set yourself up for success, you need to get as many positive reviews as you can. To do that, avoid cancellations and stick to odd jobs that you’re confident you can complete effectively and efficiently.

Taskers earn 100% of their rate, plus tips, so you won’t have to worry about your earnings getting cut down by fees (except, of course, what you’ll have to set aside for Uncle Sam).

Direct Deposit

When it’s time to get paid, TaskRabbit sends direct deposits directly to your bank account. As a result, you won’t have to worry about chasing customers down for payments.

When you sign up, you’ll link your checking account with your TaskRabbit account. Unfortunately, you can’t use a savings account, prepaid debit card, or reloadable debit card — even if they accept direct deposits. 

TaskRabbit Pricing and Fees

Here are the important fees to be aware of.

Tasker Fees

Registration Fee

In some cities, you’ll pay a $25 registration fee when you sign up as a Tasker. 

TaskRabbit doesn’t make it clear which specific cities this fee applies to, so you should just assume it applies to you before you decide to sign up. If it doesn’t, that’s $25 more in your pocket.

If you do have to pay the registration fee, you can do so with a debit or credit card on file. 

It’s also important to note that paying the fee does not guarantee that you’ll be accepted as a Tasker. In other words, there’s a chance that your application is denied and you’ll be out $25. Don’t hesitate to bug them for a refund if that happens to you.

Customer Fees

Service Fee

For customers, it’s a whole different ball game. The largest fee TaskRabbit charges is its service fee, which is paid by each of its customers. As a Tasker, it’s important to know that this fee exists because it’s built into your hourly rate.

When a customer comes across your profile, the price they see reflects the rate you set along with the added fee. Keep this in mind as you set your pricing so you don’t price yourself out of the market. 

Trust and Support Fee

On top of the service fee, customers also pay a smaller Trust and Support fee. This fee is added after the fact and won’t affect your upfront pricing. 

Expense Reimbursement

If you complete tasks that require you to buy special equipment or materials, the customer will reimburse you. 

The customer will have to approve expenses ahead of time, and you’ll simply include the cost on your invoice once the job is done.

Signing Up and Getting Started

To get started as a Tasker, you can sign up on the website. But you must download the app to complete your application. 

Once you’ve downloaded the app, you’ll need to draw your work area and enter your skills and qualifications. After completing your profile, you’ll need to verify your identity and clear a background check.

As part of this process, you’ll also need to take a selfie and a photo of your ID with TaskRabbit’s partner site.

To qualify as a Tasker, you must meet all of the following requirements:

  • Be at least 18 years old
  • Be able to work in one of TaskRabbit’s active cities
  • Consent to an ID check
  • Have a checking account
  • Have a smartphone
  • Provide a valid U.S. Social Security number
  • Pay a $25 registration fee (in applicable cities)
  • California only: Submit a business license confirming you are a sole proprietor

Typically, your application will be processed, and TaskRabbit will get back to you with an answer within four business days.

Once you get started, you can earn up to $500 in referral bonuses by bringing your friends in to become fellow Taskers.

Here’s how it works: If a friend signs up as a Tasker through your direct referral, you’ll get a bonus once they sign up, get approved, and complete and invoice their first task. 

The amount of each bonus will vary, and TaskRabbit might payout rewards in cash or gift cards. Either way, you can continue to earn referral bonuses until you hit the maximum total of $500. 

To find referral bonus opportunities, open up the app and follow the on-screen instructions.

TaskRabbit Security

To qualify as a Tasker, you’ll have to share a fair amount of personal information with the platform. You’ll be happy to know that TaskRabbit doesn’t take security lightly. 

Here’s what you can expect the process to look like.

Sensitive Information

As a Tasker, you’ll provide personal information — like your Social Security number, address, and bank account information — when you sign up. 

TaskRabbit keeps this data secure by implementing industry-standard encryption. Further, the company will never share your information with third parties (i.e., aside from those it uses for background checks).

Background Check

All U.S. Taskers are required to pass a background check before they can get to work. This includes verifying your identity, a criminal history check, and a look through sex offender databases.

TaskRabbit Happiness Pledge

Both Taskers and customers are protected by TaskRabbit’s insurance policy, which it calls the Happiness Pledge. 

If anything goes wrong on a task — including injuries, theft, or property damage — you can file a claim within 14 days after the task is completed. 

Keep in mind that the Happiness Pledge is a secondary policy, so it kicks in after your primary medical, renter’s, or home insurance. 

Dispute Resolution

If you run into an issue with a customer, TaskRabbit’s customer support team is there to help you resolve it. As a Tasker, you should always keep receipts and correspondence related to a given task to get ahead of any disputes. By doing so, you’ll have a much better shot at settling the matter quickly.

Customer Service and Support

If you need to get in touch with TaskRabbit service, you have some options. 

For quick answers, the website has a ton of FAQs for both customers and Taskers.

If you need to talk to a customer service rep, you can submit a request, use live chat, or give them a call. The TaskRabbit phone number is 1-844-340-8275, and people are standing by Monday through Friday from 8 am to 6 pm Central Time. 

Overall, TaskRabbit has a solid reputation when it comes to customer service. But keep in mind that most customer reviews come from the client side. 

At the moment, the platform has a 4.2-star (out of 5) rating on Trustpilot. 

TaskRabbit Pros and Cons

Here are the pros and cons of freelancing through TaskRabbit.

Pros

  • 50+ job categories
  • Set your own schedule and rate
  • Solid mobile app
  • Taskers earn their entire rate, plus tips

Cons

  • $25 registration fee
  • Only available in select markets
  • No sign-up bonus

Alternatives to TaskRabbit

As far as the sheer variety of jobs goes, TaskRabbit is one of a kind. There are other similar platforms on the market, but none that can match TaskRabbit’s user base and earning potential.

That said, there are plenty of other options out there when it comes to earning some extra money. Here are my top picks for TaskRabbit alternatives. 

Uber

If you have a car that’s in good shape, driving for Uber is one of the best ways to earn money on your own time — especially if you live near a major city. 

Uber drivers can hit the road whenever and earn money giving rides or delivering takeout through Uber Eats. The app is easy to use, and you can start earning once you make your account and clear a background check.

The amount Uber drivers can earn will vary depending on the area. On average, you can expect to net $15 to $20 per hour after factoring in things like gas expenses and wear and tear. 

Instacart

Instacart is one of the most popular grocery shopping and delivery services. If you have a car and some free time, you can sign up to be a shopper pretty quickly. 

To become an Instacart shopper, just head to the website and fill out an application. Once you’re in, you can receive grocery orders directly through the app. 

From there, it’s pretty simple: Head to the grocery store, pick up everything on the list and deliver it to the customer’s door. Payment for shoppers is based on how far you have to travel and how many items are on the list. Play your cards right, and you might even earn some tips.

Like Uber, Instacart’s earning potential will depend on the area you work in. But in general, you can expect to make between $10 and $15 per hour. 

Amazon Mechanical Turk

Amazon Mechanical Turk, or MTurk, is the TaskRabbit of online jobs.

In case you’re unfamiliar, MTurk is an online crowdsourcing marketplace that allows businesses and individuals to virtually outsource smaller jobs and processes. 

MTurk tasks can include anything from data entry and market research to survey taking and content moderation. When you sign up, you can browse through available tasks and find those that fit your interests and skill set. When you complete a task, you submit it to the requestor, and once it’s approved, you get paid. 

In general, MTurk isn’t one of the highest-earning side hustles, but at least you can do it from home.

Frequently Asked Questions

Below are answers to some of the most frequently asked questions about TaskRabbit.

Is TaskRabbit legit?

Yes, TaskRabbit is absolutely legit. The platform is an excellent way for independent contractors to earn money, and you’ll have a tough time finding more odd job opportunities anywhere else.

The key to building a successful side hustle with TaskRabbit is to make yourself as available as possible and to play to your strengths.

Of course, you don’t want to compromise your rating by taking on tasks you can’t handle. For the best results, be sure to make yourself available for jobs that you’re capable of doing well.

How does TaskRabbit make money?

Fees! Aside from the one-time Tasker registration fee, TaskRabbit doesn’t charge anything to use its platform. Instead, it drives revenue by charging customers fees for completed tasks.

Fortunately for Taskers, the majority of the fee burden falls on the customer side. With a Service fee and a Trust and Support fee built into every invoice, TaskRabbit earns revenue on every job.

Is TaskRabbit reliable?

TaskRabbit customers seem to think so. The platform has an excellent reputation, and it has continued to grow on both the Tasker and user sides. 

As a Tasker, you can count on reliable direct deposits after you complete jobs. TaskRabbit uses a third party for its payment processing but provides every assurance that you’ll be paid on time and that your banking information is secure. 

The Bottom Line

If you’re looking to carve out a space for yourself in the gig economy, TaskRabbit is one of the best ways to do it.

Whether you’re looking for part-time work to earn some extra money or full-time gigs to help build your own business, there are a ton of opportunities to get out there and get paid. 

The beauty of TaskRabbit is that you can start small. Even if you aren’t an expert handyman right now, you can cut your teeth with simpler jobs. 

In fact, TaskRabbit encourages its Taskers to build up their skill sets to qualify for better gigs. By doing so, you can work your way toward higher-paying opportunities as you build your rating. 

Once you get a few jobs under your belt, there’s truly no limit to how far you can take it. By keeping yourself available and providing the best service you can, you can quickly pile up real money while helping others. 

If you’re ready to get started, sign up to become a Tasker today. Who knows? This might be the smartest step you ever take — the one that accelerates your journey to financial freedom.